Welcome to Hillhead Family practice
At the Hillhead Family practice in Belfast the doctors and nurses take pride in offering the highest standard of patient-centred healthcare.We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Our Mission Statement is to provide a caring patient-centred service, combining health care and health promotion
****Changes to Open Surgery****
Over the last two months we have been running a trial to offer urgent booked appointments in the mornings, with feedback from colleagues and patients being positive.
We are always looking to improve the service we offer our patients and feel it would benefit patients to extend the booked clinic service.
From Monday 23rd May all morning surgeries will become booked and the ‘walk in’ open surgery will end.
All clinicians will operate a booked appointment system with appointments being made available up to 36 hours in advance. These new booked appointments are for acute illness and are not available for routine medical reviews. They can be booked by telephoning the Reception Team on the number above.
We feel this proposal will continue to provide access to those who are acutely unwell and you will be able to see a doctor within 36 hours. A small number of appointments will be made available on the day for those patients who require same day access for emergencies or urgent medical conditions.
We would like to assure you that we do not anticipate any reduction in our capacity to see patients and indeed will continue to meet current patient demand.
The new system will be kept under weekly review to ensure that patients are not negatively impacted as a result of the changes.
If you have any questions or concerns about the proposed changes, please feel free to speak to our Practice Manager, David Fowler, who will be happy to assist.
We have suspended our on-line access for prescriptions and booking appointments due to a technical issue. We apologise for the inconvenience.
The Healthcare Assistant is available every morning in Open Surgery from :
8:30am - 11:30am
***APPOINTMENT UPDATE May 2016***
Did you know that 119 patient appointments were missed last month due to people not attending!
In 2015, we had a total of 1445 missed appointments!
In 2014, we had a total of 1578 missed appointments!
We understand that sometimes your plans change. If you can't keep your appointment, please contact the Surgery and let us know.